Customer Video Reviews
Want to Share Your Video Feedback?
If you’re ready to share your experience, we’d love to hear from you! Feel free to send us a video review and we'll put 1000 Reward Points (Worth £10) into your account! Every piece of feedback is a step towards improvement, and we’re excited to hear yours.
All we ask is that any video reviews are filmed in landscape, are at least 30 seconds in length and mention our website, customer service, cartridge quality or pricing, or show our cartridges in use or being installed in your printer!
We may not use every video we receive, but by providing a video, you agree to the usage of it on our social media accounts or for advertising purposes.
Contact a member of the team below to find out how to submit your video!
Why We Rely on Real-Life Customer Feedback
At INKredible, we believe that the best way to improve our products, services, and customer experience is through the voices of those who matter most — YOU, our valued customers. Your reviews instill trust and confidence in prospective customers when deciding to buy from us, and for that, we continue to be grateful!
Why Video Reviews?
We already have over 9000 genuine customer written reviews on Trustpilot and Google, but video reviews are incredibly important to our business because they offer an authentic, personal touch that written reviews can't always capture.
Watching a real customer share their experience helps potential buyers connect with our products or services on a deeper level. Video reviews showcase genuine emotions, highlighting how our offerings fit into everyday life and solving real problems. This helps build trust and credibility, as future customers can see firsthand how others are benefiting from what we provide.
Additionally, video reviews give us valuable insights into what’s working well and areas where we can continue to improve, ensuring we stay aligned with customer needs. Ultimately, they help us create a more transparent and engaging experience for everyone.
Why Real-Life Feedback Matters
Genuine Insight
Real customer feedback offers authentic insight into the quality of our products or services. Unlike surveys or market research, customer reviews are based on actual experiences. They help us understand what’s working well and where we can do better.
Building Trust
We know that you trust us to deliver quality, and we take that responsibility seriously. When customers share their honest feedback, it helps others feel confident in making decisions. Your review provides transparency and builds trust for potential customers who rely on real-life experiences.
Constant Improvement
We’re always striving to enhance what we do, and your feedback plays a critical role in that process. Whether it’s a suggestion for a new feature, a note on a product’s performance, or simply a compliment, we use this valuable input to make our offerings even better. Every review, comment, or suggestion is carefully reviewed and used to make informed decisions.
Your Voice Helps Shape Our Future
We believe that customer feedback is essential for shaping the direction of our business. By listening to your thoughts and concerns, we can adjust our strategies, improve our products or service, and ensure we're always meeting your needs.
Your Experience is Our Priority
Ultimately, everything we do is focused on delivering an outstanding customer experience. By collecting feedback from you, we can ensure that we are continually evolving to match your expectations and desires.