Product reviews for OEM Canon Pixma TS5151 Large Capacity Black Ink Cartridge
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Canon ink cartridges
On 12th June I tried to purchase some remanufactured black ink cartridges from you, which were on special offer and free delivery. Every time that I tried to make payment it would not work. Having contacted my bank, they said that there was no reason for my payment being refused. I was also told the same thing by Inkredible customer services. In the end I gave up trying.
Several days later I was told by a neighbour that, on that day Mastercard's computer system had failed, and that there were thousands of people in the same position as I was!
I contacted Inkredible, who said that I would be refunded the post and packing charge - than you for that. However, I had missed out on the special price offer, and you now had no remanufactured cartridges in stock. The Canon cartridges were almost double the price of the remanufactured ones, so I was not pleased.
I have used your company many times before, and have never been disappointed, and I know that the situation on that day was not your fault. I hope that you will continue to stock the remanufactured cartridges in the future.
Several days later I was told by a neighbour that, on that day Mastercard's computer system had failed, and that there were thousands of people in the same position as I was!
I contacted Inkredible, who said that I would be refunded the post and packing charge - than you for that. However, I had missed out on the special price offer, and you now had no remanufactured cartridges in stock. The Canon cartridges were almost double the price of the remanufactured ones, so I was not pleased.
I have used your company many times before, and have never been disappointed, and I know that the situation on that day was not your fault. I hope that you will continue to stock the remanufactured cartridges in the future.
Anne | 27/06/2023 17:13
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